Butterfly AI LLC ("we," "our," or "us") operates the Whisper Flow mobile application and website (collectively, the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
1. Information We Collect
1.1 Information You Provide
When you use Whisper Flow, we may collect the following information:
- Audio Data: Voice recordings that you make when using the voice-to-text feature
- User Content: Text that you create, edit, or translate using the Service
- Account Information: Email address and account preferences (if you create an account)
- Usage Data: Information about how you interact with the Service
1.2 Automatically Collected Information
We may automatically collect certain information about your device and usage patterns, including:
- Device type and operating system
- App version and usage statistics
- Crash reports and error logs
- IP address and general location data
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our Service
- To process voice-to-text conversions and improve speech recognition accuracy
- To provide customer support and respond to your inquiries
- To send you updates, newsletters, and promotional materials (with your consent)
- To monitor and analyze usage patterns to improve our Service
- To detect, prevent, and address technical issues
3. Data Processing and Storage
3.1 Voice Data
Your voice recordings are processed securely using advanced AI technology. Audio data may be:
- Processed in real-time for transcription
- Temporarily stored on secure servers for processing
- Used to improve our speech recognition models (anonymized)
3.2 Data Retention
We retain your personal data only for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Voice recordings are typically deleted after processing, unless you choose to save them.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our Service (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at [email protected].
7. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Company: Butterfly AI LLC